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We've developed the following information to help you through the process.

• What is RepublicOnboard?

  RepublicOnboard is an innovative digital delivery channel. New customers to the Bank can easily open a Personal Chequing Account via any smart device.

• Is the account opening process entirely online?

  Yes, the entire account opening process is conducted via the online portal.

• Do I still need to visit a branch?

  Yes, you will need to visit a Branch to obtain your Visa Debit Card.

• Would I need to register for Internet Banking?

  No, customers who apply to open an account via RepublicOnboard are automatically enrolled to Internet Banking for their convenience.

• What type of accounts can I open via RepublicOnboard?

  You can only open a Personal Chequing Account via RepublicOnboard at this time.

• What exactly is a Personal Chequing account?

  This convenient account is specially designed for monthly income earners who need the flexibility of a chequing facility at Republic Bank (BVI) Limited. With this account you will enjoy the following:
  - Monthly e-statement at end of month
  - Cheque books available
  - Overdraft facility

• If I am not a citizen of The British Virgin Islands, can I open an account via RepublicOnboard?

  RepublicOnboard is specifically tailored for both Nationals and Non-nationals of BVI, who qualify.

• Is there an age requirement to be able to open an account via RepublicOnboard?

  You must be eighteen (18) years and older to open an account via RepublicOnboard.

• Can an existing Republic Bank customer use RepublicOnboard?

  This service is exclusively designed for new customers who have never held an account with Republic Bank (BVI) Limited. To open an account as an existing Republic Bank customer, kindly proceed to the Road Town branch to facilitate such requests.

• If I am an unemployed individual, can I open an account using RepublicOnboard?

  Absolutely! Unemployed individuals, including those who are students, retired, or homemakers, can open a Personal Chequing account using RepublicOnboard. We strive to be inclusive and welcome individuals from all employment backgrounds to experience the convenience of our digital banking services.

• If I am a self-employed individual, can I open an account using RepublicOnboard?

  Absolutely! Self-employed individuals who do not operate a listed business can open a Personal Chequing Account via RepublicOnboard. Listed businesses include Real Estate Agents, Motor Vehicle Agents, Gaming Houses, Pool Betting, National Lotteries, On-Line Betting Games, Jewellery Business, Private Member’s Club, Attorneys-at-Law, Accountants, or other persons performing the functions of an Accountant or other Independent Legal Professionals, Art Dealers, Trust and Company Service Providers. To open an account for your listed businesses, kindly proceed to the Road Town branch to facilitate such requests.

• Can I apply for a joint account through RepublicOnboard?

  Currently, RepublicOnboard does not facilitate the application process for joint accounts. To open a joint account kindly proceed to the Road Town branch to facilitate such requests.

• Can I add another person to an account using RepublicOnboard?

  Currently, RepublicOnboard does not facilitate the application process for joint accounts. To open a joint account kindly proceed to the Road Town branch to facilitate such requests.

• If I pay taxes in other countries, can I be onboarded via RepublicOnboard?

  Customers, who currently pay taxes in countries besides BVI can be onboarded via the RepublicOnboard app once they qualify.

• If I am or is related to a Politically Exposed Person (PEP), can I be onboard via RepublicOnboard?

  Customers who are PEP, i.e., persons that currently hold a position in public office or is an immediate family member (spouse, parent, sibling, child/stepchild or chose personal/professional associate) of a person holding a position in public office, unfortunately cannot be onboarded via RepublicOnboard. To open an account kindly proceed to the Road Town branch to facilitate such requests.

• Can I use a computer or other device without a camera to complete the application?

  A smart device (with a camera) will be required to complete the online application. The camera is used to capture necessary identification documents, customer’s selfie and verify the customer’s identity.

• How long does the online account opening process for a Personal Chequing account typically take?

  Applying to open a Personal Chequing account via RepublicOnboard can be a relatively quick process. Please note that all applications will be reviewed by the Bank who reserves the right to approve or decline the application. This process will take one business day to complete.

• How can I access the RepublicOnboard application?

  The application can be accessed via a link on the Internet Banking landing page https://republicbankbvi.com or www.republicglobal.republiconboard.com/.

• What are the requirements to open a Personal Chequing account via RepublicOnboard?

  All customers wishing to open a Personal Chequing account through RepublicOnboard need to have the following:
  • A valid email address
  • A valid phone number (with access to WhatsApp for a video call)
  • A device with a working camera to capture a selfie and relevant documents
  • Valid Passport as proof of identification
  • Recent utility bill (No more than 3 months old)
  • Letter of authorisation or lease agreement (If utility bill is not in their name)
  • For employed persons, a job letter or pay slip is also required (No more than 3 months)
  • For self-employed persons, any one (1) of the following is also required: - Projected Cash Flow - Receipts, Contracts, Lease Agreements - Financial Statement

• What do I choose if I fall into multiple customer categories/types?

  If you fall under multiple customer types, you can randomly select any one of the types to continue with your application process.

• Can I pause and resume my application at a later date?

  You can only stop and resume your application after you have received your Internet Banking email providing you with your temporary IB password.

• How do I resume an application?

  Once you have received your RepublicOnline email you can exit the application. You will be asked to visit RepublicOnline via the web application to change the password and complete the registration process. Upon completion you will be able to resume your application and continue with the RepublicOnboard process.

• Can I apply for a credit card or loan via RepublicOnboard?

  RepublicOnboard currently does not facilitate the application of loans or credit cards.